Free identification guide

Wasp, Hornet or Bee?

Before you call, use this guide to identify what's actually in your property. Bees are protected and treated very differently to wasps — getting it right matters.

Quick check

The three-second test

Bright yellow & smooth?

Almost certainly a wasp. Shiny, hairless body with a clear pinched waist. We treat these.

Big, brown & loud?

Probably a European hornet. Up to 35mm, chestnut thorax. Calmer than wasps but a bigger sting. We treat these.

Fuzzy & round?

That's a bee — honey or bumble. Protected, vital pollinators. We don't treat bees and will help you find a beekeeper.

Species

Common UK stinging insects, side by side

Common Wasp

Vespula vulgaris

We treat
Size:
12–17mm
Appearance:
Bright yellow with black bands; smooth, shiny body; pinched waist
Nest:
Papery grey football-shape, 10–30cm. Lofts, sheds, wall cavities, under eaves, in compost heaps and ground holes.
Behaviour:
Aggressive when nest is disturbed; can sting repeatedly. Peak activity July–September.

German Wasp

Vespula germanica

We treat
Size:
12–17mm
Appearance:
Very similar to common wasp; three small black dots on the face is a giveaway
Nest:
Almost always concealed — wall cavities, lofts, underground in old rodent burrows. Larger than common wasp nests by late summer.
Behaviour:
More defensive than common wasps. Nests often go undetected until they're very large.

European Hornet

Vespa crabro

We treat
Size:
25–35mm (much larger than a wasp)
Appearance:
Chestnut-brown thorax, yellow-and-brown striped abdomen — not the bright yellow of a wasp
Nest:
Pale brown papery nest in hollow trees, chimneys, outbuildings and lofts. Often visible at the entrance.
Behaviour:
Generally calmer than common wasps but the sting is more painful. Active at dusk and into the night.

Asian Hornet

Vespa velutina

We don't treat
Size:
20–30mm
Appearance:
Mostly black with a single yellow/orange band near the rear of the abdomen and yellow leg-tips
Nest:
Large spherical nests high in trees or under eaves, with a side entry rather than the bottom entry of European hornet nests.
Behaviour:
Invasive species — a serious threat to honey bees. UK sightings must be reported to the iRecord Asian Hornet app.

Do not approach. Report sightings, then call us for advice.

Honey Bee

Apis mellifera

We don't treat
Size:
12–15mm
Appearance:
Golden-brown, fuzzy all over, rounded body — no bright yellow
Nest:
Wax combs in hollow trees, chimneys or wall voids. Persistent, used for years.
Behaviour:
Docile away from the hive; can only sting once. Protected — should be re-homed by a beekeeper, not exterminated.

We refer honey bee swarms to a local beekeeper free of charge.

Bumblebee

Bombus spp.

We don't treat
Size:
11–22mm
Appearance:
Very fuzzy, round, often with white/orange/red tails depending on species
Nest:
Small (50–400 bees) in compost heaps, bird boxes, under sheds or in long grass. Dies off naturally in autumn.
Behaviour:
Extremely docile. Vital pollinators and a UK conservation priority.

We do not treat bumblebee nests — leave them be where possible.

Solitary / Masonry Bee

Osmia spp., Anthophora spp.

We don't treat
Size:
6–15mm
Appearance:
Varies — often ginger, brown or metallic blue-black
Nest:
Single females in holes in mortar, brickwork or hollow stems. No colony, no defending workers.
Behaviour:
Harmless — they almost never sting. Important pollinators.

Not treated. Re-point loose mortar in autumn if you'd rather they didn't return.

When to call us

Signs you have a wasp nest, not just a stray wasp

  • Steady stream of wasps coming and going from a single point in a wall, eave or air brick
  • Papery grey material visible in a loft, shed or garden cavity
  • Wasps clustering around an outside hole at dusk
  • Buzzing or scratching sounds inside a ceiling or wall
  • More than 10–15 wasps a day indoors during summer
  • Visible nest the size of a golf ball or larger — it will only grow
FAQs

Identification questions we get asked

Not sure what you've got? Send us a photo.

Speak to a local wasp control specialist in Essex. Lines open 8am – 9pm, 7 days a week.

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